Transforming Medical Service Delivery with Artificial Intelligence: A Comprehensive Review of Current Applications

Abstract

During the COVID-19 pandemic, public health and healthcare systems and institutions providing basic community services providing basic community services have been subjected to extraordinary and sustained demand. The allocation of many medical resources is often constrained by the availability of human resources and the impact of healthcare service processes. The explosive growth of AI has enabled it to alleviate some of the pressure on human resources in healthcare services to a certain extent. It has even advanced the transformation of healthcare service processes. Based on the categorization of healthcare services, this review aims to examine the impact of AI on various stages of healthcare services, improving the efficiency of healthcare services, and providing potential research directions for relevant researchers.