Research on User Experience Interaction Integrating Emotional Design and Artificial Intelligence

Abstract

The rapid development of artificial intelligence (AI) technology has brought new possibilities and challenges for emotional design in human-computer interaction. This paper aims to systematically sort out the current situation of the integration of emotional design and AI, and conduct case studies to explore its future trends, to provide theoretical and practical guidance for intelligence-driven interaction design. In this paper, the theoretical framework of emotional design and the integration path with AI technology were summarized through a combination of literature review and case study. It was found that although emotional design is effective in enhancing users’ emotional experience through intelligent algorithms, it still faces key issues such as technical limitations, privacy, security, and ethical regulation. Combined with case studies, the value of emotional interaction in enhancing user stickiness and brand loyalty was verified. The conclusion points out that in the future, it is necessary to deepen interdisciplinary collaboration, optimize algorithm robustness, and promote the development of emotional intelligent design towards standardization and scenario, in order to achieve a balance between technology and humanized experience.